University Hospitals named a 2018 World’s Most Ethical Company by the Ethisphere Institute

February 13, 2018

UH and Ethisphere logos

News Release

Department of Marketing and Communications
3605 Warrensville Center Road
Cleveland, OH 44122

Date Feb. 12, 2018


George Stamatis (UH)

Clea Nabozny (Ethisphere)

UH receives the honor for sixth time

CLEVELAND – University Hospitals (UH) has been recognized by the Ethisphere Institute, a global leader in defining and advancing the standards of ethical business practices, as one of the 2018 World’s Most Ethical Companies.

UH has received this designation six times since 2012, and is one of only seven non-profit health care providers recognized this year. The award underscores an ongoing institutional commitment to lead with integrity and prioritize ethical business practices.

“The 2018 World’s Most Ethical Companies award is a fitting tribute to the culture of integrity that defines our UH community,” said Thomas F. Zenty III, Chief Executive Officer of University Hospitals. “We maintain the highest professional and ethical standards as we deliver the highest-quality care to our patients. Our board members, physicians, nurses, employees and volunteers uphold this tradition every day by living according to our core values: Excellence. Diversity. Integrity. Compassion. Teamwork.”

In 2018, 135 honorees were recognized, spanning 23 countries and 57 industries. The twelfth class of honorees had record levels of involvement with their stakeholders and their communities around the world. Measuring and improving culture, leading authentically and committing to transparency, diversity and inclusion were all priorities for honorees.

UH highlighted several programs to Ethisphere to demonstrate its commitment to integrity and social responsibility. The foundation is UH’s best-in-class ethics and compliance program and strong corporate governance. In addition to that are programs designed to enhance the communities and environment in which UH operates. These include community CPR training, sexual assault nurse examiner programs, and expansion of the Otis Moss Jr. Health Center featuring innovative health education and nutritional programming and “on demand” primary care services; various diversity and inclusion initiatives, including the “Health Scholars Program” for young people in underrepresented minorities who are interested in health care careers, mentorship and recruitment programs for minority medical residents, and the “Step Up to UH” program, which supports the economic development of neighborhoods surrounding the system’s flagship UH Cleveland Medical Center through the recruitment, development and retention of minority employees.

“One of the reasons UH has been recognized again as one of the World’s Most Ethical Companies is our culture of ethical decision-making and encouragement of employees to speak up when they have question or concerns, without fear of retaliation,” said Kim F. Bixenstine, UH Chief Compliance Officer. “This is a recognition of our commitment to doing the right thing for our patients, our employees and the communities in which we offer services.”

Being a six-time honoree underscores UH’s commitment to leading ethical business standards and practices ensuring long-term value to key stakeholders including patients, employees, and suppliers.

“While the discourse around the world changed profoundly in 2017, a stronger voice emerged. Global corporations operating with a common rule of law are now society’s strongest force to improve the human condition. This year we saw companies increasingly finding their voice. The World’s Most Ethical Companies in particular continued to show exemplary leadership,” explained Ethisphere’s CEO, Timothy Erblich. "I congratulate everyone at University Hospitals for being recognized as one of the World's Most Ethical Companies."


The full list of the 2018 World's Most Ethical Companies:

Ethics & Performance
Once again, the 2018 World’s Most Ethical Companies have proven that operating with integrity leads to greater financial performance. Research has found that, when indexed, listed World’s Most Ethical Companies outperformed the U.S. Large Cap Index over five years by 10.72 percent and over three years by 4.88 percent. Ethisphere refers to this as the Ethics Premium.

Methodology & Scoring
The World's Most Ethical Companies assessment is based upon the Ethisphere Institute’s Ethics Quotient® (EQ) framework, which offers a quantitative way to assess a company’s performance in an objective, consistent and standardized manner. The information collected provides a comprehensive sampling of definitive criteria of core competencies rather than all aspects of corporate governance, risk, sustainability, compliance and ethics.


About University Hospitals / Cleveland, Ohio
Founded in 1866, University Hospitals serves the needs of patients through an integrated network of 18 hospitals, more than 40 outpatient health centers and 200 physician offices in 15 counties throughout northern Ohio. The system’s flagship academic medical center, University Hospitals Cleveland Medical Center, located on a 35-acre campus in Cleveland’s University Circle, is affiliated with Case Western Reserve University School of Medicine. The main campus also includes University Hospitals Rainbow Babies & Children's Hospital, ranked among the top children’s hospitals in the nation; University Hospitals MacDonald Women's Hospital, Ohio's only hospital for women; and University Hospitals Seidman Cancer Center, part of the NCI-designated Case Comprehensive Cancer Center. UH is home to some of the most prestigious clinical and research programs in the nation, including cancer, pediatrics, women's health, orthopedics, radiology, neuroscience, cardiology and cardiovascular surgery, digestive health, transplantation and urology. UH Cleveland Medical Center is perennially among the highest performers in national ranking surveys, including “America’s Best Hospitals” from U.S. News & World Report. UH is also home to Harrington Discovery Institute at University Hospitals – part of The Harrington Project for Discovery & Development. UH is one of the largest employers in Northeast Ohio with 26,000 employees. Follow UH on Facebook @UniversityHospitals and Twitter @UHhospitals. For more information, go to

About the Ethisphere Institute
The Ethisphere® Institute is the global leader in defining and advancing the standards of ethical business practices that fuel corporate character, marketplace trust and business success. Ethisphere has deep expertise in measuring and defining core ethics standards using data-driven insights that help companies enhance corporate character and measure and improve culture. Ethisphere honors superior achievement through its World’s Most Ethical Companies recognition program and provides a community of industry experts with the Business Ethics Leadership Alliance (BELA). More information about Ethisphere can be found at:

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