Introducing Gender and Sexual Diversity Services at UH

April 17, 2018

April 8, 2018

University Hospitals is pleased to announce a new program that addresses the needs of LGBTQIA+ employees and patients, as well as individuals questioning and/or exploring their identity. UH’s Gender and Sexual Diversity Services will help enhance the well-being of LGBTQIA+ patients by providing customized service and the highest-quality care.

For many years, UH has been a leader in providing care to lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA+) patients. Diversity is one of our core values, and UH has made it a priority to foster a culture of inclusion and enrich our community by offering services that aim to reduce healthcare disparities.

Comprehensive services include primary care for children, adolescents and adults; comprehensive transgender and gender non-conforming care; walk-in clinical care; specialized surgical care and consultations; STI/HIV prevention, screening and treatment; pre-exposure prophylaxis (PrEP); chronic disease management; behavioral and mental health; and family and parenting services, fertility and reproductive services.

A dedicated navigator will help our patients identify the UH provider with specialized training and interest in giving optimal care in an open and affirming environment. Telehealth will also be an option as we perfect this innovative method to allow improved access.



University Hospitals Gender and Sexual Diversity Services strives to enhance the well-being of (and eliminate the disparities in healthcare experienced by) LGBTQIA+ patients through gender affirming services that promote health and wellness.

Our goal is to be nationally recognized as a trusted leader in providing for the physical, mental, social and emotional well-being of LGBTQIA+ patients.

This includes our proven clinical successes in Medicine, Behavioral and Mental Health. Additionally, UH will continue to play a critical role in Public and Community Health, Research and Education.


Enhancing services to the LGBTQIA+ community and eliminating health disparities are necessary to ensure that our patients lead long and healthy lives. Research shows that LGBTQIA+ individuals face health disparities linked to social stigma, discrimination and denial of their civil and human rights.

By directly addressing discrimination, GSDS was developed at UH to tackle health concerns, reduce disparities, increase mental and physical well-being and longevity and reduce health care costs.


GSDS provides welcoming, open and affirming environments for patients and their loved ones. In addition to offering health and well-being services, the UH GSDS is connected to advocacy, education and community health initiatives in Northeast Ohio.


The model begins with navigation through the health care system and, if necessary, medical case management. Services include:

  • Primary Care for children, adolescents and adults (and older adults)
  • Comprehensive Transgender and Gender Non-conforming Care
  • Walk-in clinical care for children, adolescents and adults
  • Integrative medicine
  • Specialized surgery care and consultations
  • STI/HIV prevention, screening and treatment
  • Pre-exposure prophylaxis (PrEP)
  • Chronic disease management
  • Behavioral and mental health care and consultations
  • Family and parenting services, fertility and reproductive services

Additionally, our education, community and public health assistance to patients include:

  • Social service navigation (housing, benefits access, employment, financial and legal)
  • Outreach and community health services
  • Community education, policy and advocacy


University Hospitals Gender and Sexual Diversity Services (GSDS)
216-286-LGBT |

Sponsored by:
UH Cleveland Medical Center’s Office of
Community Impact, Equity, Diversity, and Inclusion


  • LGBTQIA+ members are less likely to have a primary care physician and more likely to be uninsured than their non-LGBTQIA+ counterparts.
  • LGBTQIA+ community members experience rape, physical violence or stalking at higher rates than heterosexual men and women.
  • Lesbians and bisexual females are more likely to be overweight or obese and have higher rates of substance abuse.
  • Transgender individuals are at increased risk for HIV/STIs, victimization, mental health issues and suicide and are less likely to have health insurance than heterosexual or LGB individuals.
  • LGBTQIA+ youth are more likely to be homeless.
  • Gay men are at higher risk of HIV and other STIs, especially among communities of color.
  • Lesbians are less likely to get preventive services for cervical and breast cancer screening.
  • LGBTQIA+ populations have the highest rates of tobacco, alcohol and other drug use.
  • Older LGBTQIA+ adults face additional barriers to health because of isolation and a lack of social services and culturally competent providers.
  • LGBTQIA+ youth are 2 to 3 times more likely to attempt suicide.

Important Links & Numbers

Refer A Patient

Call Direct 866-UH4-CARE (866-844-2273)
or 800-552-8338

Contact a UH Physician Liaison Team Member Direct

Transfer Referral Line

216-844-1111 or

UH Physician Portal

Request UH Physician Portal Access

Find a UH Facility